Legal

Refund Policy

Last updated: June 9, 2026  ·  We stand behind everything we teach

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30-Day Money-Back Guarantee

We're confident BloxNerd will be the best investment you make in your game dev journey. If you're not completely satisfied within 30 days of purchase, we'll refund 100% of your payment — no hoops, no hassle.

1. Our Commitment

We built BloxNerd to be genuinely useful and worth every penny. Our 30-day guarantee exists because we believe in the quality of our content. If the course doesn't meet your expectations for any reason, you deserve your money back.

2. Eligibility Requirements

✅ You ARE eligible if:

  • You request a refund within 30 days of your original purchase date
  • You have completed less than 30% of the course
  • You contact us with your order email and reason
  • This is your first refund request on your account

❌ You are NOT eligible if:

  • More than 30 days have passed since purchase
  • You have completed more than 30% of course content
  • You have previously received a refund from BloxNerd
  • There is evidence of abuse of the refund policy
  • Access was revoked due to a Terms of Service violation

3. How to Request a Refund

The process is simple and takes less than 2 minutes:

1

Email us at [email protected]

Send an email from the address associated with your BloxNerd account. Include your full name, order number (found in your purchase confirmation), and a brief reason for the refund request.

2

We review your request within 1 business day

Our support team will verify your purchase date and course progress. We may ask a clarifying question to see if we can solve a technical issue first — but only if you want us to.

3

Refund processed within 3–5 business days

Once approved, the refund is issued to your original payment method. Processing times vary by payment provider: credit/debit cards typically take 3–5 business days; PayPal refunds are usually instant.

4. Partial Refunds

In exceptional circumstances, we may offer a partial refund at our discretion — for example, if you purchased an Elite plan but only wish to retain access to the base course content. Partial refund amounts are determined case-by-case and communicated transparently.

5. Chargebacks

If you initiate a chargeback with your bank or payment provider before contacting us, we will contest the chargeback with evidence of purchase and access. We strongly encourage you to reach out to us directly first — we always resolve issues fairly and quickly.

Accounts with active chargebacks will have course access suspended pending resolution.

6. Promotional and Discounted Purchases

All purchases — including those made at a discounted price or with a coupon code — are fully eligible for our 30-day money-back guarantee under the same conditions above. The refund amount will be the price you actually paid, not the original list price.

7. Technical Issues

If you are experiencing a technical issue preventing you from accessing course content, please contact [email protected] before requesting a refund. We resolve most technical issues within 24 hours and we'd hate for you to miss out on the course because of a technical problem we can fix.

8. Contact for Refunds

Still unsure? If you're on the fence about purchasing, we encourage you to watch the free lessons in Module 1 first. They're fully accessible without any purchase — see the curriculum.